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Can I have an IP address of a real host server to check connection time/latency between your servers and here? you can just type ping adomainnameyourwishtotrace from your computer using 'command prompt'. It...
Views: 403
Can I raise a ticket in different languages? (not English)This customer portal is set up primarily in English and will only provide relevant services in...
Views: 202
Can you install any script for free?Many popular scripts are pre-installed with web-based control panels, such as cPanel for linux,...
Views: 239
Can you restore my site for free?We have a 'Triple Backup' feature included with every shared hosting account. So it will be part...
Views: 223
Can you tell me need more information about ImageMagick and if that is installed in your server?Yes ImageMagick is preinstalled in all of our servers. You can use the features from programs...
Views: 217
Do you accept e-gold?No, the only online payment method that we have currently supported is Paypal. You can pay via...
Views: 226
Do you allow TorrentFlux on your server?Sorry but we do not allow torrent applications on our 'shard' host environment.But you can...
Views: 215
Do you backup my site?Yes, we provide TRIPLE backup method to ensure your site's data. 2 HD drive backup daily in...
Views: 229
Do you fix my database error?If database error occurs when you first move to us, that might possibly be just a different...
Views: 219
Do you have a refund policy?We offer 30-day money back policy. If you are not sure what we do, all of our hosting packages...
Views: 240
Do you have ffmpeg installed?ffmpeg is not installed, as it can be resource intensive if it is abused.
Views: 217
Do you help install 3rd-party script?It depends on sizes of that script, and time required to finish it. We would give you a quote...
Views: 251
Do you help transfer my site?Yes. The Magic Host provides transfer of your site(s) for free. Just submit a ticket or email to...
Views: 234
Do you host adult content?Yes. We host 'legal' adult content. However to order an additional dedicated IP for your...
Views: 251
Do you host proxies?We do not allow proxies on our Shared Hosting account; but it would be up to your selection to...
Views: 241
Do you keep my domain?No way. I know some hosts might keep it while you host with them.We purchase domains for our...
Views: 233
Do you limit uploading/downloading speed?We tend to ensure our quality control over our 'Max Accounts Control on per server', which is 150...
Views: 240
Do you offer any SiteBuilder for free?To answer this question, there are differences for Shared Hosting and Reseller/Dedicated Hosting...
Views: 222
Do you offer end-user-support to reseller hosting clients?Yes, we do offer this rare feature to our reseller hosting clients.Reseller hosting = shared...
Views: 232
Do you sell Live Chat?Yes, the pricing for Live Chat is only $7/month for per agent, with live tracking and unlimited...
Views: 236
Do you sell SSL?Yes, we provide SSLgenie and PrivateSSL. SSLgenie provides Flash SSLgenie($14/year, suitable for...
Views: 257
Do you support PHP5?Php4 & Php5 are both installed on our server. New files with .php extension will run with...
Views: 225
How should I get a dedicated IP?We offer dedicated IP as addon option to our hosting packages. For a small amount $2 monthly, you...
Views: 219
What are differences bet. higher-priced shared hosting plan and lower-priced VPS hosting plan?All clients of The Magic Host are all very lucky to have us. The reason is, we only put 150...
Views: 250
What if I am tied up with longer hosting terms with other hosting companies?Show us the receipt, we will buy out those terms and transfer your site ALL for FREE.
Views: 255
What if I don't receive Welcome email from you?If you don't receive emails from us, please email us or submit a ticket to us again.Most likely...
Views: 237
What is addon domain?'Addon domain' feature is a common feature for majority of web-based control panel. To utilize...
Views: 251
What is parked domain?Parked domain feature is available for most web-based control panels. The idea is to have other...
Views: 247
What is subdomain?'Subdomain' feature is a common feature for web-based control panel. To activate it, simply login...
Views: 239
What is the server type you use for shared hosting?We use intel dual xeon or better for shared hosting, and we only put 150 or less accounts per...
Views: 246
What is the server type you use for VPS hosting?We use intel dual xeon or better for VPS hosting, and we only host 30 or less accounts per server.
Views: 231
What is your ticket response time?We usually reply to new ticket within few minutes to 3 hours. Normally your problem would be...
Views: 252
Why is Max account #150 for shared hosting and Max account #30 for VPS hosting good for clients?In this hosting business, some people might agree with 'a server with no user/client in it is the...
Views: 222
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