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The Magic Host has built a fully-interactive network which connects all our certified technicians(tier1, tier2, tier3); hence, this ensures all of your problems are answered within 6 hours and resolved mostly within 24 hours, a business day.
Please review a list of other support features The Magic Host provides:
- 24x7 tech support(tier1, tier2, tier3)
- 24x7 remote monitoring and reboots
- uptime, resource, application and process monitoring
- network-based security protection
- bandwidth monitoring and trending
- automated OS updates
- on-demand vulnerability assessment
- 100% accessible network connection
- server administration support
- Triple HD, including webhost server, backup server, and Raid server
- Unmetered Bandwidth, backed by global tier-1 bandwidth providers
- Triple redundant data backups
- Dual Core Processor+ for all servers
- 2GB Ram+ for all servers
- Personal dedicate manager on call
- Backed by a global known OEM manufacturer, Orange Group
- many partners in a wide range of fields to fully connect to
- more..
We are here to support you. Please contact support@themagichost.com if you have any questions or concerns. We will get back to you within few hours!! Thank you!! |
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