The Magic Host has built a fully-interactive network which connects all our certified technicians(tier1, tier2, tier3); hence, this ensures all of your problems are answered within 6 hours and resolved mostly within 24 hours, a business day.

Please review a list of other support features The Magic Host provides:

• 24x7 tech support(tier1, tier2, tier3)
• 24x7 remote monitoring and reboots
• uptime, resource, application and process monitoring
• network-based security protection
• bandwidth monitoring and trending
• automated OS updates
• on-demand vulnerability assessment
• 100% accessible network connection
• server administration support
• Triple HD, including webhost server, backup server, and Raid server
• Unmetered Bandwidth, backed by global tier-1 bandwidth providers
• Triple redundant data backups
• Dual Core Processor+ for all servers
• 2GB Ram+ for all servers
• Personal dedicate manager on call
• Backed by a global known OEM manufacturer, Orange Group
• many partners in a wide range of fields to fully connect to
• more..

We are here to support you. Please contact support@themagichost.com if you have any questions or concerns. We will get back to you within few hours!! Thank you!!